Shipping & Return Policy

Shipping Options

We ship to the continental United States as well as Alaska and Hawaii. We default all domestic orders to ground shipping. If you need a shipping upgrade, please contact customer service.

International: Please be aware that the shipping amount varies, we will email you with the actual shipping quote once we have your order.

Kim Kardashian LOVE:

All Kim Kardashian LOVE sales are final and cannot be returned or exchanged for any reason.

Return / Refund Policy

If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a Return Authorization from Lighthouse Beauty Marketing. Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web purchases require an RA (Return Authorization) number. For an RA number, call Customer Service at (800) 879-2214 x 2106. Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged / returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write on the item or the original manufacturer's carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items.

All returns must be packed in an outer shipping carton with valid RA number written on the outside.
• A copy of your original invoice must be included in your return package.
• Please note: our Returns Receiving Department will refuse any package that does not have a valid RA number. There are no exceptions.
• Please ship your parcel back to us Freight Prepaid. We suggest that you use UPS Ground Service "Insured". Sorry, we cannot accept COD or freight-collect shipments.

We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc., Postal Annex, etc. Note: A signed proof of delivery will be required on all lost package claims. The above guidelines apply to all internet purchases.

Send pre-authorized returns to:
Lighthouse Beauty Marketing
Attn: Returns Department
35 Sawgrass Drive, Suite 4
Bellport, NY 11713
© 2014 Kim Kardashian Fragrance. All rights reserved.
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